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Menu editor

Why this matters

The menu editor lets you customize what appears in the sidebar and in what order — and, optionally, differently per role. Useful when:

  • You want the most-used modules at the top.
  • Your support team only needs to see Cases and Contacts.
  • You want to hide admin modules from non-admins.
  • You want to add shortcuts to external pages.

Get to the editor

Sidebar → SettingsMenu editor.

Screenshot: menu editor

Basic operations

  • Reorder — drag groups or modules up/down.
  • Hide — eye icon.
  • Change group — drag between groups.
  • Rename label — change text without changing technical key.
  • Create new group.

Per-role menus

Each role can have its own menu. By default everyone uses the base menu, but you can create variants:

  1. Create menu for role → pick role.
  2. Adjust what appears.
  3. Save.

External shortcuts

Add to the menu:

  • External URLs — open in new tab.
  • Custom internal pages.

Watch out for

  • Don't hide modules for security — only affects visibility, not permissions.
  • Per-role menus can diverge a lot — keep to a minimum.
  • Don't add too many shortcuts.

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