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OnlyOffice

Why this matters

OnlyOffice is an Office document editor (Word, Excel, PowerPoint) that runs inside the browser, with no need to download the file or have Office installed. You open a .docx from ZaazCRM's file manager, edit it online, and changes save directly to the customer's file.

Useful for:

  • Editing draft contracts before sending to the customer.
  • Reviewing commercial proposals with a colleague.
  • Modifying spreadsheets.
  • Collaborating on the same document at the same time.

Open a document with OnlyOffice

  1. In the file manager, find the file (.docx, .xlsx, .pptx, .pdf with annotations).
  2. Click on it or menu → Edit with OnlyOffice.
  3. The editor opens in a new tab or window.

Screenshot: Word document open in OnlyOffice

Edit

Similar to Word or Google Docs: formatting, insert images/tables/links, side comments, track changes.

Changes are auto-saved every few seconds.

Real-time collaboration

If two people open the same document at the same time, they see each other's edits live. Each user with a distinct color.

Close and save the final version

When you close the tab, changes are already saved. To mark a specific version: File menu → Save as.

ZaazCRM keeps automatic versions. To roll back to a previous version: File menu → Version history.

Compatible file types

  • .docx, .doc — Word.
  • .xlsx, .xls — Excel.
  • .pptx, .ppt — PowerPoint.
  • .odt, .ods, .odp — OpenDocument.
  • .pdf — view and comment only.

Watch out for

  • Don't download and re-upload. Breaks the version chain.
  • Don't open the same file in local Word and in OnlyOffice at the same time. They can overwrite each other.
  • OnlyOffice isn't 100% identical to Word. Some advanced features (macros) may look different.

Where to next

  • PDF Editor — to edit PDFs.
  • WebDAV — edit with your local Word connected to the tree.